Where does the products shipped from?
I live in Lithuania and all my products are shipped from Lithuania.
What countries do I ship to? What method?
I ship Worldwide, by post. Each parcel will have tracking number.
COVID update: From 11 May I learned that some countries doesn't accept parcels on temporary basis and I am not able to ship there. I have added only countries that I can ship to. If you don't find Your country, so probably it restricted incoming parcels.
How much is the shiping cost?
Postage rates are calculated based on your location, the size and weight of your order, so it’s difficult to estimate a general shipping charge. To find out an exact shipping cost, please add your desired items and a delivery address to your basket.
What payment method are possible?
You can pay with Payment card, Paypal, Apple pay and Bank transfer
Can I return the goods or cancel my order before it shipped
Return. I am trying to put on my website only tested and user-friendly items. I believe you will be happy with the results. If you want to return item before You have used it I will give You full refund after I receive item back to me. Please kindly note I will not make a refund for shipping charges and money processing fee (appr.5%). I cannot give you refund for used mold. Please read further FAQ regarding bubbles.
Canceling the order before it shipped. You can cancel the order before it fulfilled (tracking number created) by sending e-mail request to art4startok@gmail.com . Please note that I will hold the payment fee (appr. 5%) from the amount that will be refunded to you. 100% refund is only if we cannot fulfill the order on our end.
How long does it take for products to arrive?
FeDex delivers within one week Worldwide.
Standard tracked post service usually delvers within 3-6 weeks (high season 3-8 weeks) outside EU and 1-3 weeks within EU. If it is already more than 30 days after shipping day please kindly let me know and I will initiate searching for parcel procedure, that can be initiated only after 30 days and usualy works really well. Lithuanian post reserves up to 60 days for that procedure. All my parcels have reached the destination so far.
Why you don't have any bubbles?
I am using Pressure pot/chamber for pretty much all my resin castings that physically fit into the pressure chamber. I have purchased my Pressure pot after watching this video. https://youtu.be/oLVJ3Yk1LvY
I haven't done any vigorous research and paid quite substantial amount - about 600 EUR. You can definitely find cheaper version, I liked sturdy look of this pot and I am really happy with it. I am using it pretty much every day and I think it was the best investment so far. Actually I really want to buy second one slightly larger. Do I recommend to purchase pressure pot? Let's say at that day I was deciding between additional Jimmy choo pair of shoes and Pressure pot, so that time Jimmy Choo lost. Time shows that I have now returned all the cost I have invested in Pressure pot. But even if not, I wouldn't mind having it. It gives me time. Instead of watching over the resin and catching bubbles, I am just pouring the resin into molds (not necessary crystal molds) and just put it to the pot, turn on the air pump for 2 minutes and leave it for 12 hours under pressure. Then I got flawless results. Each time. Doesn't matter what resin I am using. So I cannnot tell you what is best for you. But it was definitely best for me.
How to convert EUR to USD, INR, RUB, CAD, AUD, GBP etc. ?
You can find Exact rate at Your bank website or Paypal.
You can use reference rate to understand value. Open Google, enter: Convert EUR to XXX and probably you will get this website
https://www.xe.com/currencyconverter/convert/?Amount=1&From=EUR&To=USD
I am using it all the time when purchasing in other currencies than EUR.
